Awards & Recognition

CELEBRATING DIGITAL-FIRST BPS: SMARTER, FASTER, DIGITAL-FIRST. Explore the awards that reflect our commitment to innovation, disciplined growth, and measurable results. Recent Wins GBS ASEAN Awards 2025 View the Full Story Filter By: Award Year 2017 2018 2019 2020 2021 2022 2023 2024 2025 Recognition Type Awards Certifications 24 Mar 2026 PCI-DSS Level 1 Read More […]

Telecommunications

TELECOM, REIMAGINED FOR A WORLD THAT NEVER UNPLUGS. We help telcos and digital service providers reduce churn, run smoother operations, and deliver AI-driven, human-centred experiences across the entire customer journey. LOSE THE CONNECTION , LOSE THE CUSTOMER Complicated plans, skyrocketing data use, and higher service expectations put nonstop pressure on contact centres, back-office teams, and […]

Logistics & Travel

MOVING GOODS. MOVING PEOPLE. BUILT FOR THE DIGITAL-FIRST ERA. We help logistics and travel brands run smoother operations, deliver better customer journeys, and scale reliably—all powered by human-centric, AI-driven services. EFFICIENCY DESIGNED AROUND HUMANS, POWERED BY INNOVATION In logistics and travel, every delay is visible and every second counts. With volatile demand and complex networks, […]

Automotive

DRIVING INTO THE FUTURE WITH DIGITAL-FIRST EXPERIENCES We help OEMs, distributors, and mobility providers link every moment in the customer journey—from first enquiry to after-sales—with human-centred, AI-powered operations that build loyalty and lifetime value. DRIVING AHEAD IN THE CONNECTED MOBILITY REVOLUTION Today’s drivers shop, buy, and service their cars everywhere—online, in-store, and everything in between—and […]

Energy & Utilities

FUELING THE DIGITAL FUTURE OF ENERGY & UTILITIES We help energy retailers and utilities modernise operations, improve customer experience, and move toward cleaner, more resilient grids using human-centric, AI-powered services. CLARITY AND CONTROL IN A SHIFTING ENERGY LANDSCAPE Shifting away from basic outsourcing toward a model where technology and human expertise are embedded into the […]