REDEFINING BUSINESS
PROCESS SERVICES
(BPS) FOR THE
DIGITAL ECONOMY
We are the digital-first BPS leader for Asia-Pacific. Integrating human expertise with disruptive AI-driven innovation to unlock new value for your business.
THE DAYTHREE ADVANTAGE
High-tech capabilities. High-touch culture. Zero compromise.
Innovation that
Empowers
GenAI and Agentic AI enhance human speed, accuracy, and decision-making — not replace them.
Digital Minds, Human
Hearts
A 2,000+ digital-savvy workforce trained for empathy and smart judgment.
Growth You Can
Trust
APAC expansion backed by strategic alliances and zero-borrowing discipline.
A National Strategic
Hub
Driving Malaysia’s rise as a high-value digital GBS hub aligned with national goals.
SERVICES THAT DRIVE FINANCIAL GROWTH
Our financial services expertise is powered by integrated digital capabilities designed for measurable results.
THE ENGINE BEHIND THE EMPATHY
Our proprietary AI suite ensures our people have the right data at the right time.
Daisy
Real-time AI assistants reduce handling time.
Saige
Predictive dashboards for smarter decision-making.
Faith
Workforce engagement tracking performance and mood.
WHY LEADING BRANDS TRUST DAYTHREE
Empathy-Led Service
Every interaction begins with understanding—because we serve humans, not tickets.
AI- Powered Efficiency
Augmented support systems that reduce friction, accelerate service delivery, and ensure operational excellence.
Scalable & Secure
ISO-certified, PCI DSS-compliant, and regionally equipped.
Measurable Impact
4.9 Satisfaction, 2x Customer Lifetime Value, 40% QA improvement.
DEFINING YOUR NEXT HORIZON
I want to
Modernise
My Operations
Explore our full suite of BPS,
ITO, and HRO services.
TRUSTED BY GLOBAL BRANDS,
RECOGNIZED BY INDUSTRY LEADERS
Through strict governance, data protection, and award-winning performance, we ensure every interaction
reflects integrity, reliability, and excellence.
EMPOWERING PEOPLE
DRIVING SUSTAINABLE IMPACT
We’re committed to empowering our people and creating lasting impact through responsible practices —
from diversity and inclusion to environmental and social initiatives.
82%
Tertiary-Educated
Talent
58%
Female
Workforce
95%
Satisfaction
Rate
