WHERE PEOPLE,
TECHNOLOGY AND PROGRESS UNITE
Daythree is a digital-first BPS leader from Malaysia, combining human expertise with automation, analytics and AI to modernise operations, elevate customer experience and unlock new value across Asia-Pacific. Our digital-first operating model moves clients from transactional outsourcing to value-driven, intelligence-led operations.
OUR STORY
From our early days in customer support to becoming a digital-first BPS leader, our journey has always focused on human-centred innovation. Starting in Kuala Lumpur, we’ve expanded across Asia-Pacific, built proprietary platforms and deepened our industry expertise to help brands reimagine how they operate, connect and grow for the long term.
LEADERSHIP & PEOPLE: DIGITAL MINDS, HUMAN HEARTS
With 2,000+ people and a leadership team grounded in digital skills and operational discipline, we design every solution with learning, empathy and judgement—so your customers still feel the human behind the tech.
Raymond Davadass
Founder & CEO
Chiew Sin Kwang
Chief Digital Officer
Charanjit Kaur
Chief Operations Officer
Callie Tan Poh Choo
Financial Controller
Sivanesh Mohan
Senior Director, Strategy & Partnership
Calvin Chan
Director, Sales & Growth Initiatives
Saravana Kumar
Head, Information Technology
COLLABORATORS
IN INNOVATION AND GROWTH
We work with leading technology providers and ecosystem enablers to scale our delivery across Asia-Pacific. These collaborations strengthen our digital capabilities, support Malaysia’s ambition to be a high-value digital GBS hub, and give you the confidence that every solution is secure, compliant and future-ready.
Malaysia Digital Economy Corporation (“MDEC”) has appointed Daythree as one of their Data Technology Partners to empower more Malaysian businesses to go digital and strengthen the nation’s position as the region’s tech and digital hub.
“This appointment is testament to Daythree’s strength in driving digital transformation for our customers”, says Raymond Devadass, CEO.
By being an approved technology partner, Daythree works closely with MDEC to accelerate data technology adoption and develop Data-Driven Decision (“DDD”) enterprises. Daythree also facilitates talent development and works together to build a vibrant data technology ecosystem.
Daythree continues to focus on optimizing customer experience through cutting-edge technology.
To bring to fruition our mission to simplify processes through cutting-edge technology, we recently partnered with Automation Anywhere, the world’s most widely deployed RPA platform.
Our partnership with AA allows us to bring the world’s most sophisticated Digital Workforce Platform to our customers, thereby making complex business processes more human. Our aim is to automate tedious business processes and liberate people.
Daythree is pleased to announce its partnership with Freshworks, a cloud-based customer engagement platform, for their suite of cloud-based products.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life. The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.
“The Daythree-Freshworks partnership is a powerful combination. Trusted by 150,000+ businesses globally, Freshworks offers a robust suite of products that can enable you to deliver exceptional experience across the customer’s lifecycle. This partnership will allow us to drive far more business impact for our clients,” said Raymond Devadass, Daythree CEO.
If you’re interested in wowing your customers, we’ll be happy to walk you through these solutions.
BUILT ON TRUST,
RECOGNIZED FOR EXCELLENCE
DRIVING SUSTAINABILITY
THROUGH MEASURABLE ACTION
82%
Tertiary-Educated
Talent
58%
Female
Workforce
95%
Satisfaction
Rate